Elements and Performance Criteria
- Prepare to process international parcels and mail
- Individual and work team priorities and responsibilities are identified and confirmed
- All OH&S and environment protection procedures and requirements for the workplace are identified, accessed and applied
- The availability of parcels and mail for processing is identified and confirmed
- Parcels and mail received from streaming are segregated into airmail, economy air and surface categories
- Mail and parcels are weighed prior to processing
- Process air mail parcels and letters
- Internal operating procedures and standards are applied to the sorting of parcels and mail
- Parcels are handled safely to minimise risk of injury to people and damage to parcels and mail
- Airmail parcels are quarantined for the stipulated period
- Parcels and mail are sorted accurately and correctly by nation, in compliance with established priorities
- Parcels and mail are documented and placed in appropriate containers
- Completed bags are weighed and labels are generated and scanned
- Containers of parcels are moved to the consolidation/despatch area
- Excess equipment is removed and work area is prepared for next activity/shift
- International parcels and mail processes and surveys are conducted as required
- Mail and parcels incorrectly classified and non-conforming items are identified, separated and re-sorted
- Process economy air surface parcels
- Internal operating procedures and standards are applied to the sorting of parcels and mail
- Economy air and surface parcels and mail are held in temporary storage for the service standard time
- Parcels and mail are scanned and sorted accurately and correctly by nation in compliance with established practices
- Parcels and mail are documented and placed in containers
- Containers of parcels and mail are moved to the consolidation/despatch area using correct shifting equipment and labels
- Excess equipment is removed and work area is prepared for next activity/shift
- Information required to complete record of mail and parcels is provided and recorded